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Debt Mediation (ADR) Service

We can help you to save your house or vehicle, resolve a credit dispute with any of your creditors, check for Reckless Credit, Prescription and Overcharging or when you are in arrears re-negotiate a payment plan.

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Service Debt Mediation (ADR) Service

Save your house or vehicle or resolve a credit dispute with any of your creditors

My Debt Doctor (Pty) Ltd, a subsidiary of Octogen, is registered with the NCR to provide an Alternative Dispute Resolution Service (ADR) aimed at resolving credit disputes through conciliation, mediation or arbitration.

ADR service is available to you if:

  • You receive a Section 129 Notice, Summons or Judgment from a Credit Provider;
  • When you need assistance to save your house or vehicle by negotiating a repayment which might be in arrears;
  • When you are in arrears Debt Mediation (ADR) can assist the Consumer, Credit Provider or Debt Collector to re-negotiate and formalise repayment terms;
  • When you require us to investigate possible Reckless Credit or Prescription or Fees and Interest charged;
  • When you dispute the amount owing to a Credit Provider;

Cost of Service:

  • The initial discussion and assessment is free and where dispute resolution is required a fee is payable.
  • Contact us for an initial discussion and if required we will provide a quote for the ADR Service.

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